Every product has a lifecycle. The lifecycle begins when a product is released and ends when it is no longer supported. It is important to know these key dates in this lifecycle so that it helps you make informed decisions about when to upgrade or make other changes to your hardware and software.
End of support
End of support refers to the date when TASC Systems no longer provides fixes, updates, or technical assistance. This is the time to make sure you have the latest version of software installed. Without TASC Systems’ support, you will no longer receive product and security updates that can help protect your critical network.
Product |
Latest version |
End of Production |
End of Support |
siteRSM |
- |
June 1, 2016 |
June 1, 2019 (Extended to Jan 1, 2020) |
siteCOMMANDER |
- |
June 1, 2020 |
Jan 1, 2022 |
sitePortal Lite |
- |
Jan 1, 2013 |
Jan 1, 2017 |
Apex EMS |
3.4 |
Jan 1, 2019 |
Jan 1, 2023* |
siteVIEW Enterprise |
2.1 |
Jan 1, 2016 |
Jan 1, 2017* |
*TASC Software versions that rely on alpha-numeric license keys for activation will no longer be able to activate past Dec. 31, 2022. Versions of software with the Green USB dongle will remain able to reactivate past this date.
Upgrade offer
To assist you in updating your network to the current version of both hardware and software, Cartel will be offering all existing customers the following discounts on product for advanced upgrades.
Product |
Upgrade Product |
Discount |
Offer Valid |
siteRSM |
Summit |
20% |
Jan 1, 2020 – Dec 31, 2020 |
siteCOMMANDER |
Plateau |
20% |
Jan 1, 2020 – Dec 31, 2020 |
siteWRX/siteVIEW/ Apex EMS |
Apex 4 |
100% of previous software purchases applied as invoice credit towards Apex 4* |
Jan 1, 2020 – Dec 31, 2020 |
With the purchase of TASC SLA (Service Level Agreement).
If you want to know more about TASC Systems products and solutions to help you manage your networks, call us at 1800.663.0070.